Service Design for a nutritional Consultation to improve the interaction experience between the patient and the nutritionist.
This design turns the nutritional consultation into a flexible and inclusive event for the patient. The tools, space and actions of the doctor were re-designed to accomplish a friendlier interaction.
Project deliverables: Service Design implementation book with protocols for the medical staff. Infographs of the Service Design.
(Other team members: (Leidy Abril, Javier Quesada)